Payal Chainani
Opinion
06 February 2023
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Amid changing behaviours and expectations post-pandemic, Talkwalker’s Payal Chainani says the gap between customer and brand can be closed with real-time insights but it will take more than just data to achieve consumer closeness.
About Payal Chainani
Payal Chainani is Head of Commercial, JAPAC at Talkwalker.